PATIENT ADVOCACY
Family Training
When a loved one needs assistance on an ongoing basis, it can be challenging to deliver care to them in a way that is effective, supportive and provides comfort.
It may also be challenging for that loved one to communicate their needs to you. This can lead to frustration for all members of the household and create unwanted stress to an already stressful environment.
The Care Management team at Broad Street works very closely with each and every Care Professional on our staff to ensure that they understand how to best support our clients.
These same Care Managers are available to work with you and your family to provide the same level of training we deliver to our care team.
BROAD STREET BUILDS A NETWORK OF SUPPORT
How Family Training Works
As with all of our clients, the first step is to learn as much as possible about the person who is requesting support. Our Care Managers consult with you and your family to gain a thorough understanding of the need and to discuss support options. For example, if your loved needs assistance transferring out of bed, is medical equipment necessary or is this a task that can easily be done by a loved one in the home.
Once the needs have been identified and best methods of support are agreed upon, Broad Street’s Care Managers develop a plan to help all family members understand what is required and how to physically deliver the support. This training is done in person with real life demonstration of how to deliver the support.
Emotional Support is Equally Important
Needing help or assistance may cause a loved one to feel uncomfortable. It’s not always easy to ask for help. Broad Street’s Care Managers incorporate the emotional aspect of delivering and accepting support into their training. This helps each family member understand the importance of providing support and the emotional connection that is inherent in delivering care.
Supporting a loved one emotionally is just as important as the physical care that is being provided. Understanding this aspect of care is an important part of the training program. During the training, each family member will not only learn their physical responsibilities but have a chance to learn about and acknowledge the emotional benefit the are also providing.
How Broad Street Home Care Family Training Can Make a Difference
By incorporating Family Training, and the associated communication within your family, it allows you to reestablish your autonomy and help you return to your daily living routine. As with all of Broad Street’s services, our goal is to help maintain safety and health while allowing our clients to live the life they choose.
Explore the Possibilities
All of the additional services are focused on enhancing our premium level of care. They each incorporate our key capabilities and showcase how Broad Street can serve your personal care needs while also enabling a more active lifestyle.
BROAD STREET IS STANDING BY TO HELP
Additional Services – The Broad Street Difference
To complement our premium home care, we also offer additional services including Skilled Nursing and Care Management, along with a selection of services unique to Broad Street.
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![Attending Appointments - Patient Advocacy]()
Attending Appointments
Care Managers can attend Physician or Therapy Appointments, to help bridge the gap.
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![Healthcare Profiles - Patient Advocacy]()
Healthcare Profiles
We can develop health profiles for use in emergency and to keep your healthcare network coordinated.
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![Medication Management Home Care Serice]()
Medication Management
Helping you stay organized, safe, and healthy.
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![Family Training Home Care Service]()
Family Training
Broad Street can help equip you and your family to provide your own support.
